David & Lorraine Castles

Dear Simone,

We are writing to thank Adventure Wild for our fantastic Kimberley tour recently. We loved every minute of the 12 days and thoroughly enjoyed all the places we visited. In particular, we would like to thank Mark and Carmel who looked after us so well and made the trip run like clockwork.

Please find some specific comments below:

Pre tour Service:

Both our travel agent and ourselves were very happy with the booking service and the pre tour information and assistance provided to us prior to the tour. Our travel agent had not previously heard of Adventure Wild so we will pass on some brochures.

Itinerary:

The tour was a good mix of long/busy days and quieter time. We appreciated that we needed to start early on particular days to get to places in a timely manner. Mark and Carmel’s organization was exemplary and made everything run very smoothly.

Meals:

We were very spoilt with the quality, variety and quantity  of the meals and snacks provided. The meals were outstanding and we were very well fed. Lorraine’s dietary needs were very well catered for and we appreciated the care that Carmel took in contacting her prior to the tour.

Campsites:

The campsites varied but were all very adequate and well set up. The bathrooms were varied, but a number provided much better facilities than we expected.

Tour Guides:

Mark and Carmel led our tour in the best possible manner. Their friendly, out-going, personalities make them ideal for this role. We enjoyed their company and their love of the Kimberley showed in the information that they shared with us throughout the tour. They are both extremely well organized and had considered all possibilities in making the tour run smoothly. Little problems were no hassle and they dealt with any little variations/issues easily and efficiently.

Comfort Generally:

A camping tour by its very nature mean’s you will be “roughing it” to some extent. We had no problems with the comfort of the bus or any of the campsites. The swags were comfortable.

Hygiene:

Carmel and Mark made every effort to make sure all dishes etc were kept clean and hygienic. We were impressed by the freshness and the way all the food was handled. Personal hand washing was always available.

Other Comments:

We have had a wonderful holiday in a beautiful part of Australia. We enjoyed being with the other people on the tour and we had lots of fun together. We appreciated the provision of the water bottles but would have preferred a smaller less bulky container than the canteens – our only criticism. Mark and Carmel were fantastic tour leaders and we thank them and Adventure Wild for a great trip. We will be highly recommending this trip to others.

Our thanks and warmest regards,